Description: This error occurs when the following webserver skins are applied:

  • IIS 7 Skin
  • JBoss Login
  • MS Sharepoint 2010 Login
  • CUPS Web Interface

To get around this, please follow the below steps:

Step 1:

Login to your console.

Step 2:

Click on the Canary you want to configure the webroot.

Step 3:

Click on “Configuration” and then “Configure Canary".

Step 4:

Scroll down to "WEBSERVER" and change the "HTTP Page Skin" to "Plain HTML". from the drop down list.

Step 5:

Once you have made the changes, you will need to deploy the new configurations.

Step 6:

Wait for the deployment to finish.

Step 7:

Once the deployment finishes, click on the Canary you're working with and click "Upload custom webroot" and follow the normal process.